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SDCFans - The Unofficial Fan Site For Silver Dollar City
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Replacing season pass
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Topic: Replacing season pass (Read 5080 times)
Citydweller84
Hatfield
Posts: 77
Replacing season pass
«
on:
December 08, 2015, 12:31:06 PM »
Does anyone know the policy SDC has on replacing a lost season pass? A friend of mine that's coming down in a couple weeks had her purse and wallet stolen, and she had her pass in it as well. Just curious to see if it can be replaced at all. Thanks in advance.
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sanddunerider
Master Craftsman
Posts: 8090
Re: Replacing season pass
«
Reply #1 on:
December 08, 2015, 01:37:18 PM »
Just take current ID and go to the customer relations building, they will replace it for you
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History Buff
School Master, Circuit Rider, and Novelist
Global Moderator
Master Craftsman
Posts: 4192
We're History!
Re: Replacing season pass
«
Reply #2 on:
December 08, 2015, 04:03:39 PM »
First time replacement is free (and apparently that applies to BAFs, too). After that, there is a nominal charge. Both SPs and BAFs can be replaced.
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Always SEEKING Memories Worth Repeating
Gilligan
Craftsman
Posts: 1932
Re: Replacing season pass
«
Reply #3 on:
December 09, 2015, 03:24:01 PM »
Leave early! Guest Relations is as slow as molasses.
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Coaster
Global Moderator
Craftsman
Posts: 1531
Resident Twenty-Something Veteran
Re: Replacing season pass
«
Reply #4 on:
December 09, 2015, 04:47:34 PM »
My 2016 season pass says there is a $10 fee if lost. It doesn't say that the first replacement is complimentary.
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"May there always be a Silver Dollar City..."
History Buff
School Master, Circuit Rider, and Novelist
Global Moderator
Master Craftsman
Posts: 4192
We're History!
Re: Replacing season pass
«
Reply #5 on:
December 09, 2015, 05:29:54 PM »
I took that information directly from the information included with the 2016 passes. I don't have it with me, but the back of the 2015 passes say "may be a fee". I'll check to see if I misread something.
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Always SEEKING Memories Worth Repeating
Citydweller84
Hatfield
Posts: 77
Re: Replacing season pass
«
Reply #6 on:
December 09, 2015, 08:27:40 PM »
Thanks for the help everyone!
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History Buff
School Master, Circuit Rider, and Novelist
Global Moderator
Master Craftsman
Posts: 4192
We're History!
Re: Replacing season pass
«
Reply #7 on:
December 10, 2015, 03:23:09 PM »
I checked and it does say the first replacement is free. After that, they will charge $10 per transaction.
For BAFs, the first replacement is free, and every transaction after that is $5.
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Always SEEKING Memories Worth Repeating
Copper
Global Moderator
Blacksmith
Posts: 577
Re: Replacing season pass
«
Reply #8 on:
December 11, 2015, 04:04:39 PM »
You can go to any of the ticket windows too - everyone says guest relations and that is why everyone waits so long. They are supposed to be there for the big issues like tickets being purchased at a resort and forgotten or I had a terrible experience at the buffet. Now that tickets is a single line - you don't get stuck behind the lady with a coupon from 1984 and arguing with them when they say it's no longer valid. lol
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SDCFans - The Unofficial Fan Site For Silver Dollar City
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Silver Dollar City & Celebration City Discussion
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General Silver Dollar City Talk
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Replacing season pass