Was at Crossroads Pizza this weekend and I was disgusted by several things. With such little management effort that place could be improved so vastly it's sad. I actually witnessed an employee (appeared to be management) tell the cashier she couldn't input custom requests on the POS system. She called her away from the register and said, "you see this (while pointing at the receipt), you cannot put this in there" in a rather condescending tone. I believe it was in reference to someone before me that ordered "half the amount of cheese, extra red sauce", because I heard her complain about it while I was picking up my order. Then, after that I requested that a pizza be made half cheese half supreme, b/c my 6yr old son just likes plain cheese, to which I was told, "we can't do that, and we cannot customize the pizzas, they can only be made to what you see on the menu". I was absolutely stunned, talk about customer NO-service. I understand the simplicity of the menu b/c it's an amusement park, and if the lines would've been out the door this response could be partially warranted, but with 4 people in line, and a kitchen that has ample ability there is no excuse for not being able to partially customize a pizza,, every pizza place the the world does this,, come on SDC, ridiculous!
